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Infosys Public Services Positioned as a Leader in the ISG Provider Lens™ US Public Sector Procurement BPO, Transformation, and Software Platforms Report 2022
ISG, a leading global technology research and advisory firm, has positioned Infosys Public Services as a Leader in the ISG Provider Lens™ US Public Sector Procurement BPO, Transformation, and Software Platforms Report 2022.
US public sector organizations are increasing their spend on procurement, digital transformation and procurement BPO, and this is creating a boom in procurement platforms and solutions. The ISG Public Sector Provider Lens™ US Public Sector Procurement BPO, Transformation, and Software Platforms research examines and provides guidance on the business software platforms, solutions, tools, services, and providers that public sector organizations can use to navigate their procurement transformation initiatives.
For this ISG Provider Lens™ study, ISG evaluated 37 service providers and 49 solution providers across quadrants including Procurement BPO Services, Procurement Transformation Services, and Procurement Software Platforms and Solutions. Infosys Public Services was positioned as a Leader by ISG in two quadrants - Procurement BPO Services and Procurement Transformation Services.
“Infosys’ vision for next-gen procurement is key to its market leadership in public sector BPO services and in provisioning transformation services.”
- Bruce Guptill, Principal Analyst, ISG
Key reasons why Infosys was positioned as a Leader in these quadrants:
- Vision for next-gen procurement: Infosys has a dedicated procurement practice and has been investing in solutions, tools and accelerators that help organizations build digital resilient procurement systems and processes.
- Partner platform strengths: Infosys partners with procurement platform providers Coupa, JAGGAER, Oracle, and SAP Ariba, along with dozens of supporting software and tools providers.
- Advanced robotic process automation: To streamline operations and reduce functional and transactional labor (and time), Infosys engineers AI in robotic process automation, point solutions and platforms, analytics, and cognitive platforms
- AI- and machine learning-driven analytics solutions: Infosys’ procurement-centric Data and Analytics practice provides domain-centric analytics around category, spend, contracts, and more using ProcureEdge analytics; platform offerings such as Live Enterprise, AssistEdge and, ProcureEdge Buying Assistant; and client-bespoke point solutions.
- Dedicated U.S. public sector business unit: Infosys works exclusively with the North American public sector organizations through Infosys Public Services, its US-based subsidiary, and has established a strong physical presence across the US and Canada.
Learn more about Infosys Procurement Solutions and Services here.
